Was your original inquiry returned promptly? yes|
Did you receive a written quotation promptly? yes
Did you feel that your pricing was reasonable? yes
Was your project started on time? yes
Was your project completed on time? yes
Was your home left clean and tidy? yes
Did the overall results meet your expectations? yes
Are you willing for your name to be used for reference purposes? yes
Any other comments:
"(his wife) and I are extremely pleased with the quality of your work, which is excellent. The finished result looks stunning & your attention to detail is very commendable.
In an attempt to provide well intentioned & constructive feedback, I would advise you to always re-contact your clients in advance of the start day in order to re-confirm the plans, timing, design layout etc, rather than on day 1 of the job. Equally, when fitting in around other tradesmen (such as the underfloor heating), double check dates as to who is doing what when.
You are welcome to use me as a customer testimonial. I will email you a few pictures of the bathroom when finished for you to add to your website.
Thanks again for your hard work. I wish you & Time2Tile every success."
Mr. & Mrs. H